Support

Help for DupeLens.

Photos access

DupeLens needs Photos access to scan thumbnails and metadata, show review thumbnails, and move user-confirmed selections to Recently Deleted.

Limited access

If you choose Limited Photos access, open Settings in DupeLens and use Manage Selected Photos to update the library selection.

Deletion and recovery

DupeLens sends confirmed deletion requests through Apple's Photos framework. Deleted items move to Recently Deleted in Photos and can be recovered there according to Apple's retention behavior.

Privacy

DupeLens does not upload photo content, show ads, or track you across apps. In DupeLens 1.0.2, only privacy-focused EventRail analytics receive anonymous product and purchase-flow interactions plus coarse technical information, never photos or photo metadata. Product-interaction categories include Pro-screen entry, initial plan, exit action and fetched product availability; prices and transaction identifiers are not sent.

Contact

For support, email support@suiyiai.com.